Manage Approval Requests

You can review and follow up on requests trainees sent on the Approvals screen on the Assignment Management screen. This screen displays all the requests you have received and that are currently pending. Below are a few requests that you may receive.

• Requests for you to mark training complete for a trainee
• Requests for you to excuse a trainee from a specific training
• Requests that you verify that an assignment was completed as expected

If your organization has licensed the Incident Management System (IMS) module, this screen also displays requests from users who cannot complete a task you assigned them. You can distinguish between the different types of requests you receive on the Approvals tab by the message name. The message names are described below.

• Request Excuse from Task messages are requests from users who cannot complete a task that was assigned to them.
• Request Excuse from Verification messages are all requests from users who cannot verify a task you asked them to verify

You can find a specific pending request by using the search and filter features.

• Use keywords in the search to narrow down the list of requests.
• Use the filter to narrow down the list of requests by the type. Check the Mark Complete, Excuse, or Verify box as appropriate.